Privacy Policy for Jaagruti Platform
1. Introduction
- Jaagruti (“we”, “us”, or “our”) is committed to protecting the privacy and security of all users accessing our platform through jaagruti.tech and edu.jaagruti.tech. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.
- By using Jaagruti, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
- Personal Information:
- We collect minimal personal information necessary to provide and improve our services, including:
- Name (for registered NGOs and schools)
- Email address (for registration and communication)
- Organization details (for NGOs and schools)
- Access codes (for school students)
- Anonymous Usage Data:
- Users accessing the chatbot anonymously or browsing resources do so without providing personal identifiers. We collect non-identifiable usage data such as:
- Browser type and version
- IP address (anonymized)
- Pages visited and time spent
- Device information
- Demographic Data:
- Minimal demographic information such as age group and gender may be collected solely for analytics to improve content relevance and user experience. This data is anonymized and aggregated.
3. How We Use Your Information
- To provide and maintain the platform and its features.
- To communicate with registered users, NGOs, and schools regarding updates, content contributions, and moderation activities.
- To analyze usage patterns and improve content, user experience, and platform functionality.
- To monitor and moderate content, ensuring compliance with community standards and platform policies.
- To comply with legal obligations and protect the rights and safety of users.
4. Information Sharing and Disclosure
- We do not sell, rent, or trade your personal information to third parties.
- Personal information may be shared with trusted third-party service providers who assist in platform operations, under strict confidentiality agreements.
- NGOs and school organizations have access only to data relevant to their moderation and organizational analytics, with strict controls to protect user privacy.
- We may disclose personal information if required by law or to protect the rights, safety, or property of Jaagruti or its users.
6. Data Security
- We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
- Jaagruti is not intended for users under the age of 18 without parental or guardian consent.
- We do not knowingly collect personally identifiable information from children under 18. If we learn that such information has been collected, we will promptly delete it.
8. User Rights and Control
- Registered users may access, update, or request deletion of their personal information by contacting us.
- Users can opt out of receiving promotional communications at any time.
9. Data Retention
- We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Anonymized and aggregated data may be retained indefinitely for research and analytics.
10. Third-Party Links
- Our platform may contain links to external websites or resources. We are not responsible for the privacy practices or content of these third parties. Users are encouraged to review their privacy policies.
11. Changes to This Privacy Policy
- We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
- Updated policies will be posted on this page with the effective date. Continued use of the platform constitutes acceptance of the updated policy.
12. Contact Us
- For any questions, concerns, or requests regarding this Privacy Policy, please contact: edu.jaagruti.tech@gmail.com